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Student Policy

Our commitments to every learner who trains with ACME School of Motoring.

A safe, respectful environment

Every student is welcomed regardless of age, gender, background, or prior experience. We maintain a judgment-free space and take any concerns about instructor conduct seriously.

Bookings & payment

Pay-as-you-go lessons are paid at the start of each lesson. Discount packages, crash courses, and refresher packs must be paid in advance and are non-transferable.

Cancellations

Please give at least 48 hours notice to cancel or reschedule a lesson. Late cancellations may be charged at the full lesson rate.

Punctuality & pickup

Your instructor will arrive at the agreed pickup point on time. If you're running late, please call as soon as you can — lessons cannot always be extended.

Test day

Use of the training car for the practical test is available with sufficient notice. A pre-test lesson is required on the day.

Feedback

If anything about your experience isn't right, contact us directly on 07827 999253 or acmesom786@gmail.com and we'll put it right.